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Sampling

SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.

CRM

The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.

Data

Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.

Resources

With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Sampling Management Tools

SampleIQ from Synergistix is a comprehensive software suite of pharma
sampling management solutions engineered to drive smart sampling
programs in life sciences. SampleIQ provides everything you need to drive
commercial success.

SampleIQ Sampling Management Solutions

Our suite of applications automates pharmaceutical sampling processes to reduce the cost and manual effort required for sales reps and healthcare professionals (HCPs) seeking highly configurable and compliant drug sampling solutions, which include:

  • Field portal
  • Sample allocation tool
  • HCP portal
  • Remote sample request

Field Portal

SampleIQ’s field portal is a configurable, all-in-one solution that empowers your sales representatives and field personnel to seamlessly manage and fulfill sample requests. Whether it’s pharmaceuticals, medical devices, or marketing materials, our field portal brings efficiency, visibility, and compliance to every order, no matter how or where it starts. Designed to support multiple engagement models, the portal centralizes ordering and ensures compliance with built-in business rules across channels, including:

  • Direct-to-Representative (DTR): Order and ship samples or starter units directly to field reps
  • Direct-to-Practitioner (DTP): Deliver samples straight to providers, with full AOC tracking
  • Remote Sampling: Enable reps to place compliant sample orders for HCPs without in-person visits
  • Inside Sales Support: Extend sampling capabilities to virtual reps and contact center teams
  • Marketing Material Fulfillment: Distribute brochures, patient education, and product literature

See How It Works

Sample Allocation Tool

Effectively distribute and oversee pharma sampling allocation processes with the SampleHQ Allocation Tool. Our Allocation Tool allows users to create virtual inventories for sales reps and territories, manage reserves and transfers, and roll over allocations. You can allocate projects by product, salesforce, and time period, using top-down or bottom-up calculations.

Request a Demo

HCP Portal

Improve HCP engagement by enabling healthcare providers to initiate sample requests virtually via a state-of-the-art web-based portal designed with a user interface responsive to multiple device types and delivering a high-end sample ordering experience. The portal seamlessly integrates with the SampleIQ rules engine to enable clients to apply key business rules upfront within the portal, minimizing friction and resulting in a consistently smooth HCP ordering experience. Additionally, using our new enterprise account concept, office staff can initiate requests and sign AOCs to streamline order management for practices with multiple HCPs.

  • Enterprise account concept (optional)
  • Branded Home page with a corporate look
  • Modern sample ordering experience
  • Exclusive storefront for your pharma products
  • Advanced business rules capability
  • eSign AOCs for orders across all channels
  • Compatible with laptop and mobile devices
  • E-signature capabilities

Explore the Details

Remote Sample Request

Submit electronic signature requests to HCPs to eliminate the risk and turnaround time associated with manual paper forms. Initiate requests from multiple channels, including our call center, HCP inbound, rep inbound, CRM inbound, and emergency or field inbound.

Discover What’s Possible

Sampling Operational Support

Accelerate market access with a highly skilled, service-oriented
team with over 25 years of pharmaceutical industry experience.

More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Attend if you can. You learn so much by being here. You learn what you don’t know, and you learn about the people who do know it so you can work with them and become a better person yourself and build a better, stronger team.

– Mike Leone, Resilia Pharmaceuticals, Chief Operating Officer

Love the opportunity to meet other pharma companies and a bunch of new people, potentially connecting with clients and new friends.

– Bob Lempke, MobileLocker, Partner/Chief Revenue Officer