SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.


We’re answering our most frequently asked questions.
Don’t see yours? Contact us below for more information.

What are the benefits of product sampling?

One of the top benefits is providing patients access to new and existing therapies that may not otherwise have been available to them. Product sampling also helps pharmaceutical and medical device manufacturers get in front of doctors to ensure patients receive the best therapies. SampleIQ accelerates commercial growth for healthcare partners focused on better patient outcomes. Explore sampling solutions.

What is smart sampling?

SampleIQ automates processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. It enables our team to dive deeper into your engagement, removing manual work for sales representatives. What makes our approach “smart” is our technology and deep understanding of compliance paired with unique program rules that we can standardize across multiple programs in place. Explore sampling solutions.

What is sample accountability?

Sample accountability refers to the logistics of reconciling sample inventories to ensure adherence and compliance with PDMA regulations and guidelines in addition to maintaining an appropriate supply of samples. Learn more about sample accountability.

How do I know the best CRM for my company?

The best CRM is configured to your needs, with various features that evolve with life sciences and your company goals. Beyond accepting a multitude of call types and storing customer information, your CRM should facilitate omnichannel marketing, instant practitioner validation, segmentation, customer lifecycle management, prescription history, market data, and beyond. Explore our CRM solution.

What’s included in CATS?

Our turnkey CRM solution is all-inclusive and provides technology and services as a package with no hidden fees or surprise expenses. The CATS software suite empowers teams to automate, manage, and monitor salesforce activity, merging field-based data capture with dynamic management reporting to deliver state-of-the-art, PDMA-compliant CRM solutions. CATS is backed by a complete partnership network and support team. Explore our CRM solution.

What type of data can you work with?

Precisionxtract, claims, Plantrak, DDD, Xponent, split week, formulary, CRM and SFA, and wholesaler. Learn more about data capabilities.

Who manages my data?

We acquired data analytics and reporting tools (DART) through Archi-Tech to optimize data management and analytics. DART aggregates syndicated, disparate, and CRM data to feed into critical systems. We can process it via data management and warehousing or run reports to provide actionable insights. Teams can also opt to manage DART independently. Learn more about data capabilities.

What do your support services look like in action?

No matter what your partnership with Synergistix looks like, we offer depth in support for sampling, CRM, and data management and analytics for the best outcomes possible. Explore operational support as it relates to your company.

More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc