SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Sampling Tools

The SampleIQ is a comprehensive suite of sampling solutions engineered
to drive smart sampling programs in life sciences. SampleIQ provides
everything you need to drive commercial success.

SampleIQ Sample Solutions

Our suite of applications automates sampling processes to reduce the cost and manual effort required for sales reps and healthcare professionals (HCPs) seeking highly configurable and compliant sample solutions, which include:

  • Rep ordering portal
  • Sample allocation tool
  • HCP portal
  • Remote sample request

Rep Ordering Portal

Integrated directly within SampleIQ, the configurable sales representative sample ordering portal streamlines direct-to-representative (DTR) sample ordering. Request samples and starting units of pharmaceuticals, medical devices, and marketing materials to any remote location according to specified business rules.

Sample Allocation Tool

Effectively distribute and oversee sample allocation processes with the SampleHQ Allocation Tool. Our Allocation Tool allows users to create virtual inventories for sales reps and territories, manage reserves and transfers, and roll over allocations. You can allocate projects by product, salesforce, and time period, using top-down or bottom-up calculations.

HCP Portal

Enable HCPs to initiate sample requests virtually via a state-of-the-art web-based portal designed with a user interface that is responsive to multiple device types and delivers a high-end ordering experience. The portal seamlessly integrates with the SampleIQ rules engine to enable clients to apply key business rules upfront within the portal, minimizing friction and resulting in a consistently smooth HCP ordering experience. Additionally, using our new business account concept, office staff can initiate requests and sign AOCs to streamline order management for practices with multiple HCPs.

  • Enterprise account concept (optional)
  • Branded Home page with a corporate look
  • Modern ordering experience
  • Exclusive storefront for your products
  • Advanced business rules capability
  • eSign AOCs for orders across all channels
  • Compatible with laptop and mobile devices
  • E-signature capabilities

Remote Sample Request

Submit electronic signature requests to HCPs to eliminate the risk and turnaround time associated with manual paper forms. Initiate requests from multiple channels, including our call center, HCP inbound, rep inbound, CRM inbound, and emergency or field inbound.

Operational Support

Accelerate market access with a highly
skilled, service-oriented team.

More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc