SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Data Management
& Warehousing

Capture all business-critical data in a centralized hub with data warehouse
services, enabling key internal and external stakeholders to efficiently access
and analyze data for improved ROI on business intelligence (BI) activities.

Decision-Ready Data

Leverage data delivered in a consistent, high-quality format to make critical business decisions and identify information gaps based entirely on your business needs:

  • Aggregate disparate data in one central location for a single source of truth
  • Work in various data languages: Microsoft SQL server, C#, JavaScript, and XML
  • Import years of sampling activity in the historical data management and repository system
  • Provide high-quality datasets that are consistent, accessible, and normalized
  • Ensure complete compliance with all relevant policies and procedures
  • Advance data governance and stewardship

Data Import & Integration

Import syndicated, disparate, sample, and CRM data via direct connections to client services, utilizing API or sFTP. Our process begins with the proper and accurate integration of data into a unified, consistent view. We work with text, CSV, HTML, XML, and XLSX data formats, and we’re experts in extracting, transforming, and loading (ETL) a diverse data portfolio for smart decision making, including but not limited to:

  • Precisionxtract
  • Claims
  • Plantrak
  • DDD
  • Xponent
  • Split week
  • Formulary
  • CRM and SFA
  • Wholesaler (852 & 867)

Data Transformation

Rapidly transform data into meaningful information according to business rules and data standards. We’ll assist in data scrubbing—deleting duplicates, correcting errors, and filling critical gaps—leveraging proven algorithms to clean, standardize, and allocate data for better decision making, tracking, and performance metrics.

Master Data Management

Enrich, de-duplicate, standardize, and reconcile information from multiple internal and external data sources and applications into your client-proprietary repository. Our MDM service can be utilized on an ad-hoc or ongoing basis to service and maintain the usability of datasets of all sizes.

Reporting & Data Warehouse Services

We incorporate data from systems and vendors in online analytical processing (OLAP) cubes, employing pre-calculated dimensions and measures for a single source of truth, facilitating fast analytics and high-quality data delivery to internal and external downstream tools. We assimilate disparate data sources, storing and processing information via a structured query language (SQL) data mart so you can add instant value to drive performance.

Operational Support

Drive results with our highly skilled,
service-oriented team.

More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc