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Sampling

SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.

CRM

The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.

Data

Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.

Resources

With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Data Management
& Analytics Support

Our data solutions are backed by comprehensive operational
support from Synergistix and Archi-Tech. We joined forces
to bring decades of hands-on experience in life sciences
data management.

Data Done Right

We’re dedicated to translating complex data into relevant information that’s decision-ready by the time it hits your desk, so you can leverage valuable insights as an actionable, competitive advantage. Our team will:

  • Aggregate disparate data in one central location for a single source of truth
  • Customize business intelligence (BI) deliverables with actionable data visualization and analytics
  • Enable account executives to manage data and optimize pull-through initiatives
  • Utilize experienced industry data analysts for life sciences data management

Data Transfers & Integration

Import syndicated, disparate, sample, and CRM data via direct connections to client services, utilizing API or sFTP. We offer a full suite of inbound and outbound data integration services based on standard interface layouts, allowing all information within the system to be imported from or exported to other external systems. Optionally, we offer services to create custom interfaces to meet your unique business needs.

Project & Account Management

Ensure successful project implementation and ongoing partner engagement with a highly skilled, service-oriented team that understands the inner workings of a complex, ever-evolving industry and can provide quality support for all life sciences data management and analytics activities.

  • Designated project manager
  • Weekly project status meetings
  • Additional vendor management
  • Dedicated account managers
  • Monthly tracking and reporting
  • Quarterly performance reviews
  • Status conference calls as needed

Help Desk & Backend Support

We offer Help Desk support to user teams, answering questions and empowering you to succeed with our life sciences data management and analytics solutions. Further, our private cloud system provides all the benefits of a SaaS but with a fully validated backend system and comprehensive support services.

  • Server hardware for staging
  • Import file processing
  • Export file creation
  • Updates and maintenance
  • Business continuity

More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Contact Us

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc