SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Precision Patient Engagement

September 2, 2021 | Synergistix

Whether you are just getting started with customer data mapping in your life science organization or you have the basics of Customer Relationship Managements (CRM) down and simply want to improve, it is important to understand how patient engagement solutions can help improve outcomes for patients and have a positive impact on your business. 

In this blog, we take a look at how patient engagement solutions can work to help your life science organization become an active participant in the industry by creating better outcomes as outlined above.

Patient Engagement: Simple Ways To Give It A Boost

Leaders in patient engagement know that patients want to see progress in real-time. When it comes to prescriptions, showing patients how much medication they have left, the state of their refills, when their medication will be ready, etc., can all help patients to feel more involved in their healthcare experiences. This involvement may also encourage patients to take their medications as directed by professionals. Historically, healthcare technology has focused on making things easier for healthcare providers. While this is still important, patients also need to feel empowered to stay informed and on top of their healthcare tasks.

Precision patient engagement can also help ease anxiety regarding medical affairs. Patients waiting for test results may feel more comforted and engaged while waiting for results if they can track the progress of their test in real-time. Even simple trackers, such as software solutions that show patients how close they are to completing their physical therapy appointments can help patients feel involved and accountable. When patients see positive progress, they are more inclined to keep up with behaviors likely to improve their outcomes.

It is important to update precision patient engagement systems based on the patient’s needs. As technology advances, your patient engagement systems will likely need to change. In order to understand whether your patient engagement system is effective, it is important to gather feedback, both through system-generated data and patient surveys. It can be beneficial to stay on top of the latest changes in patient engagement software.


  • Patient outcomes are often improved when patients engage with healthcare systems.
  • While healthcare management software has typically been directed at healthcare providers, it is also important to provide patients with the tools they need to stay informed.
  • Excellent patient engagement tools can increase patient outcomes by increasing patient compliance, which can positively benefit healthcare businesses.
  • Patient engagement software is not static, as it is constantly changing to meet the ever-evolving needs of patients and healthcare providers. It’s important to work with a professional team that can help you stay on top of the latest patient engagement options.

Ready To Improve Your Patient Engagement?

If you need patient engagement solutions — and we’re here to help. At Synergistix, we know how tough it can be to figure out how to get your patients on board to become active participants in their care, and our CRM solutions can help. Reach out to us today to learn more about how we can provide the patient engagement technology that you need.


More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc