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Sampling

SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.

CRM

The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.

Data

Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.

Resources

With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Precision Patient Engagement

September 2, 2021 | Synergistix

Whether you are just getting started with customer data mapping in your life science organization or you have the basics of Customer Relationship Managements (CRM) down and simply want to improve, it is important to understand how patient engagement solutions can help improve outcomes for patients and have a positive impact on your business. 

In this blog, we take a look at how patient engagement solutions can work to help your life science organization become an active participant in the industry by creating better outcomes as outlined above.

Patient Engagement: Simple Ways To Give It A Boost

Leaders in patient engagement know that patients want to see progress in real-time. When it comes to prescriptions, showing patients how much medication they have left, the state of their refills, when their medication will be ready, etc., can all help patients to feel more involved in their healthcare experiences. This involvement may also encourage patients to take their medications as directed by professionals. Historically, healthcare technology has focused on making things easier for healthcare providers. While this is still important, patients also need to feel empowered to stay informed and on top of their healthcare tasks.

Precision patient engagement can also help ease anxiety regarding medical affairs. Patients waiting for test results may feel more comforted and engaged while waiting for results if they can track the progress of their test in real-time. Even simple trackers, such as software solutions that show patients how close they are to completing their physical therapy appointments can help patients feel involved and accountable. When patients see positive progress, they are more inclined to keep up with behaviors likely to improve their outcomes.

It is important to update precision patient engagement systems based on the patient’s needs. As technology advances, your patient engagement systems will likely need to change. In order to understand whether your patient engagement system is effective, it is important to gather feedback, both through system-generated data and patient surveys. It can be beneficial to stay on top of the latest changes in patient engagement software.

Takeaways

  • Patient outcomes are often improved when patients engage with healthcare systems.
  • While healthcare management software has typically been directed at healthcare providers, it is also important to provide patients with the tools they need to stay informed.
  • Excellent patient engagement tools can increase patient outcomes by increasing patient compliance, which can positively benefit healthcare businesses.
  • Patient engagement software is not static, as it is constantly changing to meet the ever-evolving needs of patients and healthcare providers. It’s important to work with a professional team that can help you stay on top of the latest patient engagement options.

Ready To Improve Your Patient Engagement?

If you need patient engagement solutions — and we’re here to help. At Synergistix, we know how tough it can be to figure out how to get your patients on board to become active participants in their care, and our CRM solutions can help. Reach out to us today to learn more about how we can provide the patient engagement technology that you need.

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The Synergistix Collaboration Conference is where I come to get more information on how to help me grow in my field and how to expand my department. I rely on advice from the people here.

- Monique Thomas, Supernus Pharmaceuticals, Manager, Commercial Operations

Attend if you can. You learn so much by being here. You learn what you don’t know, and you learn about the people who do know it so you can work with them and become a better person yourself and build a better, stronger team.

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– Bob Lempke, MobileLocker, Partner/Chief Revenue Officer