SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

Company Culture In The COVID And Post COVID Work Environment: Are You Doing It Right?

August 13, 2021 | Synergistix

People know great company culture when they see it — but the idea of culture is not easy to define. In this blog, we’ll take a look at what great company culture looks like, some companies that exemplify a positive culture and the next steps you can take to begin to create a more positive environment in your company, whether you’re still at home or back in the office.

What Is Culture?

Many executives point to their organization’s mission statement when asked about company culture. While this can be a good starting point, there is much more to company culture than a few well-worded sentences.

Company culture can include many aspects, such as employee training, an easy-to-access data source when it comes to customer engagement platforms, compliance, and a positive dynamic, despite a sometimes difficult to navigate virtual sales world. In today’s work-from-home environment, it is easier than ever for employees to feel negative about work, and developing a positive company culture can help.

When a company has a solid culture, employees are more likely to stay long-term. If you do not have great company culture, don’t panic — there are simple action steps that you can take to get things moving in the right direction.

Company Culture - Pre and Post COVID Work Environment

Companies Doing It Right

When you talk to employees who work for a company with great culture, it is clear that they are generally happy with their jobs. They may feel deeply dedicated to the company’s mission, enjoy opportunities outside their daily duties that allow them to contribute to the workplace. It may even result in people enjoying strong bonds with their coworkers due to the company’s dedication to being an enjoyable place to work.

For the sixth consecutive year, Synergistix has been awarded one of the Best Places to Work in South Florida. In 2020, Synergistix was also winners of the Work/Life Flexibility specialty award. This is a reflection on the dedication that Synergistix shows towards their company culture to make for happy employees and long tenure.

One of the best ways to learn more about your company culture is to ask employees for feedback. Truly anonymous surveys give employees a chance to tell you how they feel about their workplace. They give people a chance to speak about challenges they may frequently face and their experience with company leaders without fear of retaliation for failing to say the right thing.

Boosting Company Culture

After identifying weak spots in your company culture, it’s time to get to work on change. Supporting employees in outside pursuits, creating on-the-clock opportunities for employees to get to know one another at work and understanding exactly what went wrong when an employee chooses to leave your organization can all be helpful ways to boost your company culture.

If your employees are still working from home, putting in the hard work to improve culture now will make for a more pleasant return to the office for everyone.

Company Culture in a Post COVID Work Environment


  • It’s important to clearly define the culture you want for your company, but it’s even more important to follow through.
  • Allow employees to give culture feedback without fear of getting in trouble.
  • Use employee feedback to help define a plan for culture improvement moving forward.

Ready To Improve Your Life Sciences Organization’s Team Culture? We’ve Got You Covered.

At Synergistix, we know that it’s tougher than ever to create and maintain great team culture in the post COVID work environment, and we’re here to help. Our Life Sciences CRM creates a better virtual customer community, and we can set the stage for greater employee satisfaction and future organizational success. Reach out to us today to schedule a demo to learn more on the benefits we can offer your company.


More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc