SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.


The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.


Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.

Operational Support

Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.

Our Story

Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.


With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.

8 Tips: How to Choose a Compliant Life Sciences Technology Partner

May 19, 2023 | Synergistix

Selecting a Provider of Compliant Technology Solutions for Life Sciences

Finding the right-fit provider of commercial solutions is overwhelming but critical to ensure regulatory compliance, streamline operations, and drive business growth in life sciences. We put together a tip sheet to help navigate the selection process, so you can choose a provider that checks all your boxes for sampling services, CRM, data management, analytics, and beyond.

  1. Look for expertise in life sciences and the regulatory landscape
    Given the complexity of commercial operations in life sciences, product sampling programs require strict tracking and specialized strategies. Guidelines from PDMA and federal and state governments deepen these intricacies, touching every aspect of the supply chain. The right provider should have concentrated expertise in the industry, thus, in your business.
  2. Assess technology capabilities and the partnership network
    A thorough assessment ensures providers have the technological aptitude to achieve your goals. Established providers often have an extensive network of trusted partners, which can provide convenient access to complementary services and technology solutions.
  3. Evaluate configuration and integration competencies
    Technology must adapt and evolve as your initiatives, requirements, and SOPs do the same. The right provider should be able to configure and integrate solutions with existing systems and third-party vendors to ensure consistency and compliance.
  4. Consider all customer support, service, and training offerings
    It’s not enough to say “client-focused” or “service-oriented.” Is the team responsive? Available? Skilled in effective product management? Knowledgeable of life sciences regulations? Successful implementation and relationships require depth in dedication.
  5. Scrutinize the provider’s reputation and history of success
    Reputation indicates a provider’s ability to deliver on promises and provide reliable solutions. This can be assessed through customer reviews, testimonials, case studies, and workplace awards—all offering instant validation of positive engagements, credibility, and trust.
  6. Determine compliance track record and data security measures
    Providers handle sensitive, confidential information. Failure to protect it can result in significant legal, financial, and reputational consequences. Therefore, certifications, audits, and other relevant qualifications uncover a track record of compliance with regulatory standards.
  7. Assess pricing and consider any hidden fees or long-term costs
    Assessing pricing and considering hidden fees or long-term costs facilitates informed decisions based on financial resources and goals. By understanding the total cost of a provider’s solution, a company can determine if it’s a cost-effective and sustainable investment.
  8. Select a provider with all the above and beyond
    Synergistix has 25+ years as a provider of technology and compliance solutions engineered for commercial aspects of life sciences. With superior technical expertise, we support field and home office personnel in achieving compliant programs across operations.
  9. Highly configurable, scalable, and compliant solutions
  10. Full-service, in-house, expert support team and call center
  11. Dedicated account managers and technical specialists
  12. Strategic vendor partnerships for end-to-end commercial development


Contact Us

📞 866-732-8665


More Than a Solutions Provider

Speak to the team dedicated to the sample accountability
and your commercial success.

Our company has been a Synergistix client for nearly ten years, and we've had nothing short of a positive experience! The dedication of the organization to the client is next level. Synergistix's expertise and attention to detail are truly unmatched, and we look forward to our continued partnership.

- Taylor Kananen: Manager, Commercial Operations
Almirall, LLC

We've been a Synergistix customer for over ten years now. I'd highly recommend Synergistix for their incomparable level of commitment to top-notch customer service and dependability. Our partnership is backed by their strong track record in the life sciences arena and excellent CATS CRM ecosystem.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc

We've partnered with Synergistix for over fifteen years. As we deliver our products to diabetes patients nationwide, we need simplified, aligned data. Synergistix supplies us with precise target groups and tools to generate analytics and reporting for our sales reps and leadership team. Synergistix has replaced the need for specialized IT and allows us to be more nimble in decision-making. Customer service is impeccable. Our relationship is one of family, hence the term “partners.”

– Michelle Wakeley: Senior Manager, Strategic Sales Effectiveness
Ascensia Diabetes Care

Regardless of our business challenges and opportunities, I've found that Synergistix has always been able to keep up with our high expectations. Whether looking to expand our sales footprint, build new features into our CRM system, or leverage our CRM to its full capabilities, I've always counted on Synergistix for their opinions and expert feedback. I truly value our partnership with Synergistix and thank them for their continued support and dedication.

– David Rodrigues: Director, Sales Operations
Exeltis USA, Inc