SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.
The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.
Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.
Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.
Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.
With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.
Synergistix Customer Analysis and Targeting Solutions (CATS) is backed by
comprehensive operational support from a team that’s been in the business
of CRM for life sciences for over twenty years. We deliver the highest levels
of quality and dedication, so you can do the same for your customers.
We’re dedicated to ensuring every implementation is completed successfully—on time and within budget. As part of our total solution, we provide CRM managed services for the best possible outcome. Our team will:
We’ll provide all necessary hardware, setup, and configurations for software used by commercial teams in life sciences. We’ll also assist in field testing and data validation and can optionally import salesforce automation data from existing systems into CATS for one centralized record of all activity and call history.
In CRM managed services, we go beyond the initial setup of hardware and software, taking responsibility for physical inventory tracking, asset reporting, unit replacement, lost unit tracking, field unit refurbishes, and returns processing. We also maintain an adequate supply of hardware to replace defective or broken assets.
We’ll manage the processing of prescriber validation to verify the State License Numbers of MDs, DOs, and mid-level practitioners. This includes additional business rules and state-level regulations regarding the right to sample by each practitioner type and revalidate all practitioners annually.
As part of our CRM managed services, we offer Help Desk support to user teams, answering questions and empowering you to succeed with the CATS solution and other supported programs. Further, our private cloud system offers the benefits of a SaaS but with a fully validated backend system and comprehensive services.
Ensure successful project implementation and ongoing partner engagement with a highly skilled, service-oriented team that understands the inner workings of a complex, ever-evolving industry and can provide quality CRM managed services for all CATS features and functions.
Speak to the team dedicated to the sample accountability
and your commercial success.