SampleIQ is the engine that drives smart sampling programs, automating processes to optimize inventory and reconciliation data collection and compliantly provide samples to HCPs. SampleIQ enables our team to dive deeper into your engagement.
The most complete CRM engineered for life sciences and equipped with omni-channel capabilities. CATS empowers you to manage all interactions with partners and customers, access markets, and grow your business for accelerated commercial success.
Translating complex data into relevant information requires experience and knowledge. Synergistix and Archi-Tech bring decades of hands-on experience in life science data.
Our mission is to deliver commercial solutions for life sciences in sampling services, CRM, and data management and analytics backed by comprehensive operational support.
Synergistix started as a consultancy in 1997 and quickly evolved to focus on salesforce automation in life sciences, incorporating compliant sampling services over time. For nearly three decades, we’ve enabled pharmaceutical and medical device manufacturers to build effective teams, lasting customer relationships, and sustainable business growth.
With 25+ years immersed in sampling, CRM, and data management and analytics, we have an impressive, ever-evolving reserve of industry knowledge to share with you. Keep a finger on the pulse with Synergistix.
SampleIQ is backed by comprehensive operational support from our team
of leaders in providing accurate, reliable, and timely sample services to
clients. Our commitment to excellence is demonstrated through our
experience, people, and signature customer service.
Synergistix’s world-class operations team combines a wealth of knowledge and experience with our well-established, service-oriented culture to provide the ultimate client experience. Our goal is to build an unparalleled partnership while remaining committed to the overall success of your program.
Since 1997, Synergistix has driven the commercial success of life sciences companies by enabling them to build strong customer relationships and highly effective sales teams. As a leading provider among CRM and sample accountability companies, we’re valued for our collaborative approach, respected for our technical excellence, and trusted to provide industry-leading security and innovation.
Thanks to our strong, longstanding commitment to and understanding of the life sciences industry, the Synergistix operations and compliance teams serve as true partners to our clients. Our expert team has extensive experience in delivering a range of sample accountability and compliance services, allowing your teams to focus on driving commercial success.
At Synergistix, customer service is key to building lasting client relationships. We partner closely with you to understand your unique needs and challenges. Our personalized solutions and support ensure that you receive the best possible service.
Based on business rules, sample requests can sometimes require manual intervention. SampleIQ provides exception managers that allow our team to review these items and follow client-defined actions for remediation, helping to ensure a positive HCP experience.
Complete regulatory filings with crucial information for signature audits, reportable events, and more with our sample solutions. Scrutiny is expected in sales and marketing, drug price reporting, patient privacy, clinical operations, and manufacturing. Integrating all functions and departments into SampleIQ allows you to streamline information, synchronize reporting, and enforce business rules in real time.
Allocate sample units for representative or DTP systems and maintain a complete audit trail for research and troubleshooting. Move allocations among team members, and set the number of samples by brand, product, or salesforce. The pharmaceutical sample allocation tool can integrate with your CRM to easily push and pull data.
We offer a full suite of inbound and outbound data integration services based on standard interface layouts, allowing all information within the system to be imported from or exported to other external systems. Optionally, we offer services to create custom interfaces to meet your unique business needs.
We’ll manage the processing of prescriber validation to verify the State License Numbers of MDs, DOs, and mid-level practitioners before sending pharmaceutical samples their way. This includes additional business rules and state-level regulations regarding the right to sample by practitioner type and revalidate them annually.
Ensure successful project implementation and ongoing partner engagement with a highly skilled, service-oriented team that understands the inner workings of a complex, ever-evolving industry. We can provide quality support for using SampleIQ and getting the right pharmaceutical samples to the right people.
Speak to the team dedicated to the sample accountability
and your commercial success.